Privacy Policy

Acuity Inspections (“Acuity Inspections”) respects your privacy and is committed to protecting it through our compliance with this privacy policy (“Privacy Policy”).

By providing information you are consenting to receiving emails or messages from Acuity Inspections. No mobile or email information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

When you schedule an inspection you agree to receive communications by text message related to scheduling and receiving report information from Acuity Inspections. You may opt out by replying STOP or ask for more information by replying HELP. Message frequency varies. Message and data rates may apply. You may review our Privacy Policy ([link to Privacy Policy]) to learn how your data is used.”

SMS Terms & Conditions block: “By providing your mobile phone number, you consent to receive SMS messages from Acuity Inspections related to scheduling and receiving report information. Message frequency: varies. Message and data rates may apply. Opt out anytime by replying STOP. For help, reply HELP or contact support at 419-721-4895. Privacy Policy: . No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.”

By entering your phone number and submitting this form, you agree to receive SMS text messages from Acuity Inspections via an automated system. Message frequency may vary. You will receive no more than 1 message a day for the duration of no longer than 1 month for appointment reminders and report links. Standard data rates may apply. Reply ‘STOP’ to unsubscribe from ‘future messages. For more information, reply ‘HELP. ‘ Message and data rates may apply. Please review our service’s Privacy Policy for more details on how your data is handled.  For additional support call 419-721-4895.

Capitalized terms not defined in this Privacy Policy have the meaning set forth in the Terms of Use or any additional Acuity Inspections policies, addendums, and agreements made available to you.

We at Acuity Inspections constantly aim to provide the best user experience possible to our customers. We value the long-term relationship that allows us to provide a personalized, valuable experience that delivers information, resources and services that are helpful to you. This Privacy Policy discusses, among other things, how information and data obtained during your visit to Acuity Inspections or use of the Sites and Services may be collected and used.  By using the Acuity Inspections website, visiting Sites, or registering for Services, you agree to be bound by the terms of this Privacy Policy.

If you do not agree or consent to any of the terms of this Policy, your only recourse is to discontinue accessing or otherwise using the website or any materials obtained from it. By using or continuing to use or access the Sites or Services, you agree to this Privacy Policy.

1. Personal Data and Aggregate Information

“Personal Data” refers to information that tells us specifically who you are, such as your name, phone number, email, approximate geographic location of your computer or device, or postal address, and possibly information relating to certain support or customer service issues. While some experiences, such as visiting the Sites, will not prompt a collection of Personal Data, you generally need to provide us with Personal Data to use most of the features of the Sites and Services, including to allow us to provide you with certain personalized or enhanced Services. How we collect and store information depends on the activities in which you elect to participate and the Services provided.

2. Information Acuity Inspections May Collect From You

Acuity Inspections receives and stores any information you enter on our Sites or give to us in any other way. Types of information you may provide include:

• Contact Information. When you sign up for an account, you may be required to give us your name, email address, street address, billing address, and phone number, and additional information that enables you to sign up for and use Services.

• Payment Information. We may collect Personal Data such as your credit card number or expiration date when you sign up for a Subscription Period, Plan, Services, or free trial.

• Information You Submit or Post. We may collect information you submit to us using our feedback tool or questionnaires. For example, when you contact customer support, we may receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide.

• Phone Information. If you have install the Sites or use the Sites on your mobile device or tablet, it may require special permission such as access to the camera, microphone, pictures, read and write external storage, network access, etc., those permissions allow the Sites to work properly on your device. If you do not allow all required permission to the Sites, it may not work properly.

• Survey Information. Acuity Inspections may also collect information and data provided by you from our responses to surveys that we might ask for research purposes to improve our Services. Acuity Inspections may post testimonials on our Sites with express consent of the individual or company who provided the information. We may also post or share news, events, results, accomplishments, marketing materials from individuals or companies to help promote their brand. Requests to remove posted materials should be submitted to ryan@acuityinspections.com. Reasonable efforts will be made to remove posts upon receiving written notice.

3. Automatically Collected Information

When you visit or access certain Sites, Acuity Inspections may collect certain information form you automatically, such as information provided by your website browser or mobile device, including but not limited to:

• Device Identifiable Information. We may collect information that is linked to your computer or device (“Device Identifiable Information”). This information may include your IP address, browser type and language, access times, pages visited, and operating system.

• Mobile Device Information. We may collect information from any mobile device you use to access our Sites and Services, including device type and model, network provider, and unique device identifier.

• Cookies and Similar Technologies. We may collect technologies such as “cookies,” “pixels,” and “widgets.”

  • Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features, such as personalized advertisements on other websites, and storage of items in your shopping cart between visits. If you do not wish for Acuity Inspections to place and use cookies on your computer, you may modify and control how cookies are handled in your browser settings. If you choose to disable cookies, certain functions of the Sites and Services may not function correctly.

  • Pixels/Web Beacons (also known as Web bugs, pixel tags or clear GIFs) are tiny graphics with a unique identifier that may be included on our Services for several purposes, including to deliver or communicate with Cookies, to track and measure the performance of our Services, to monitor how many visitors view our Services, and to monitor the effectiveness of our advertising. Unlike Cookies, which are stored on the user’s hard drive, Web Beacons are typically embedded invisibly on web pages (or in an e-mail).

  • Social Media Widgets such as a share button to Facebook or Twitter may be on our Sites. These features may collect your IP address and what page you are visiting on our Website.

• Google Analytics. We may also use Google Analytics and Google Analytics Demographics and Interest Reporting to collect information regarding visitor behavior and visitor demographics on some of our Services, and to develop website content. This analytics data is not tied to any Personal Data. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. You can opt out of Google’s collection and Processing of data generated by your use of the Services by going to tools.google.com/dlpage/gaoptout.

4. How We Use Your Information

We use, store, and process information, including Personal Data about you, to provide, understand, improve, and develop the Sites and Services. This information is collected for the necessary purposes set out below:

• To carry out our Services, Service agreements and obligations from any contracts entered between you and Acuity Inspections, including billing and collections

• Notify you of Service and subscription expirations and renewals

• To provide customized, personalized content through our Sites and Services

• Notify you about changes to our Sites, Services or Policies

• To allow you to participate in new features and Services on our Sites

• To facilitate the delivery of content or advertisements that we feel may be relevant to you

• To communicate new or existing products or services that we feel can help you

• For any other purpose with your consent

5.  Your Choices

You can always unsubscribe from our commercial or promotional messages or emails by replying STOP, but if you continue to use the Services, we may still send you transactional and relational emails about your use of the Services. If you need additional assistance email or message HELP.  Messaging  and or data rates may apply. Messaging and or email frequency varies based on services you subscribe to.

You can opt out of receiving push notifications through your device settings. Please note that opting out of receiving push notifications may impact your use of the Sites and Services.

If you create an account to use the Sites and Services, you may be asked to choose a password for your account, in which case your account information shall be protected by your password. You should not disclose your password to any other person. You are responsible for maintaining the confidentiality of your password and are fully responsible for all activities that occur under your password or account. You can access and update information in your account profile at any time by logging into the account with your login name and password. Once you have logged in, you can update certain information such as your name, photo, email, password, billing information, and security preferences.

While you can prevent your device from sharing location information at any time through your device’s operating system settings, user location is important to your use of the Sites and Services and without it will affect your use of the Sites and Services.

If would like to terminate your account, please contact us through our customer support with your request. If you choose to terminate your account, we will deactivate it for you but may retain information from your account for a certain period of time and disclose it in a manner consistent with our practices under this Privacy Policy for accounts that are not closed. We also may retain information from your account to collect any fees owed, resolve disputes, troubleshoot problems, analyze usage of the Sites, assist with any investigations, prevent fraud, enforce our Terms of Use, or take other actions as required or permitted by law.

      6. Miscellaneous

Acuity Inspections reserves the right, at its sole discretion, to alter this Privacy Policy at any time without prior notice to any User, including to comply with privacy laws, regulations, and/or our own or industry standards, business practices, or otherwise. We encourage you to review this Privacy Policy each time you access or use the Sites or Services. Your use of the Sites or Services at any time, including after any change to this Privacy Policy, indicates your acceptance of this Privacy Policy and any change made to this Privacy Policy.

We take reasonable precautions to protect the privacy, accuracy, and reliability of any information you provide and to protect such information from loss, misuse, unauthorized access, disclosure, alteration and destruction. Personal Data is stored within databases that are controlled by us or by our service providers. As we deem appropriate, we use security measures consistent with industry standards, such as firewalls and encryption technology, to protect your information. However, since no security system is impenetrable, we cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. As a result, you transmit any information to or from the Sites at your own risk.

We understand and share your concerns regarding your children’s access to Internet and the Internet’s access to your children. The Sites and Services are not directed to children. Consistent with the Children’s Online Privacy Protection Act of 1998 (COPPA), we do not knowingly request or accept Personal Data submitted to the Sites by any visitor under 13 years of age. If we become aware that an individual under age 13 has provided information to Acuity Inspections through the Sites, we will make commercially reasonable efforts to delete such information from our databases.

This Privacy Policy shall be governed by the laws of the State of Colorado, without regard to conflicts of law principles. Any action relating to this Privacy Policy must be filed and maintained in a state or federal court of competent jurisdiction located in Northwest and Central Ohio, Colorado, and each User consents to exclusive jurisdiction and venue in such courts for such purpose. Acuity Inspections makes no representation that this Privacy Policy and such practices comply with the laws of any country outside the United States.

If you have any questions or comments about this Privacy Policy or our privacy practices, or to report any violations of this Privacy Policy or abuse of the Sites or the Services, please contact us by email at the following:

Subject: Privacy Concerns Acuity Inspections

E-mail: ryan@acuityinspections.com